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EMEA Tier-1 CSP cuts network TCO ~28%, halves planning cycles, and improves ESG by ~18%

EMEA Tier-1 CSP cuts network TCO ~28%, halves planning cycles, and improves ESG by ~18%

Case Study

Case Study

Sep 11, 2025

Marketing Office

Executive Summary

By unifying technical, financial, and ESG decisioning in one platform, the CSP achieved ~28% TCO savings, ~50% faster planning cycles, ~10× inventory accuracy/efficiency, and ~18% CO₂ reduction—while strengthening procurement and reducing capital risk.


Customer

A leading Tier-1 communications service provider in Western Europe, serving roughly 50 million subscribers across a multi-vendor, multi-technology footprint.


Situation

Rapid deployment of 5G/FTTH/private networks, rising energy costs, and ESG pressures were expanding both technical and organizational complexity. Decision-making was fragmented across network, procurement, finance, and operations, and legacy inventories/lifecycle systems were incomplete and inconsistent—slowing rollouts and inflating cost.


Challenges

  • Multi-vendor complexity and TCO pressure with projections that didn’t match real outcomes.

  • Fragmented data and teams (engineering, finance, procurement, operations) causing rework and delays.

  • Sustainability requirements to reduce energy use and CO₂ emissions.

  • High capital risk amid accelerated 5G/FTTH/private network programs and market deadlines.


Customer Requirements

  1. A cross-department platform to align network, finance, procurement, and operations on shared facts.

  2. Reliable inventory and lifecycle visibility (logical + physical) that outperforms legacy tools.

  3. Vendor-neutral validation of cost and performance for mid/long-term planning.

  4. ESG-aware planning to forecast and reduce energy and CO₂ impacts.


What the CSP Implemented with TelcoBrain

  • Digital Twin + unified ontology covering physical/logical network, vendor parameters, inventory, cost, and KPIs under CTO/CFO/COO oversight.

  • Techno-economic scenario modeling to compare rollout strategies, vendor mixes, and timing.

  • Role-aware AI assistants for engineering/planning, finance, procurement, and executives.

  • Operational optimization to surface underused assets and validate vendor efficiency.

  • Single-pane dashboards blending technical KPIs, financial metrics, vendor data, and ESG insights.


How Decisions Changed

Teams spoke the same data language and evaluated “what-if” scenarios in days instead of weeks. Inventory and lifecycle data became dependable enough for confident funding, vendor selection, and rollout timing—while ESG trade-offs were visible up front.


Results

  • ~28% reduction in network TCO via optimized builds and resource alignment.

  • ~50% reduction in multi-team planning cycle time (weeks → days).

  • ~10× improvement in accuracy/efficiency over legacy inventory management.

  • CO₂ emissions reduced by ~18% through smarter site planning, energy predictions, and decommissioning of inefficient assets.

  • Stronger procurement leverage via independent, lifecycle-based vendor comparisons.


Operational and Financial Impact

  • Speed and alignment: faster cross-team decisions with consistent data.

  • Financial confidence: lifecycle-true costs replaced vendor assumptions; capital risk reduced.

  • ESG integration: energy/CO₂ modeling embedded in every plan.

  • Execution quality: fewer surprises during deployment thanks to reconciled inventory and vendor-neutral validations.


Capabilities Mapped to the Original Requirements

  • Cross-department platform: single source of truth for network, finance, procurement, and operations.

  • Inventory intelligence: logical + physical reconciliation with far higher accuracy than legacy tools.

  • Scenario modeling: vendor mix, rollout timing, morphology, and sensitivity analysis.

  • ESG modeling: energy and CO₂ forecasts tied to technical/financial trade-offs.


Ready to see how these results translate to your network and portfolio?
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